Smart Home Subscriptions - Protect My Property

Subscription plans that work for you

Have peace of mind knowing your data and home are always protected. We only use fully encrypted means of communication to our servers to keep your data safe. No long-term commitments, receive the first month free plus 10% off your next purchase*.

Secure servers

Your data is transferred and held on fully encrypted servers which are routinely tested by third party security professionals to ensure the highest level of protection.

Mobile network SIM card

Our Smart Homes hub based packages include a SIM card which allows you to receive notifications if you have issues with your broadband or power.

Weekly updates

With weekly app and firmware updates direct to your devices, know that your software is always up to date, plus we often add new features.

Benefits for you

Starting from £2.50 per month, our subscription plans ensure your home and data are fully protected.

All our packages include a subscription plan which, depending on the package you choose, give you a range of benefits including a mobile network SIM card for if your broadband fails, video history stored on the cloud, geo-location services, secure data transfer to our servers, regular app and firmware updates.

Plus, the first 30 days are free and you'll receive 10% off your next order.

First month free

No long-term commitments

Customisable packages

Upgrade at any time

A secure platform

At Protect My Property we know that when it comes to home security, you can never be too careful.

Our strict security protocols mean we use the same type of security that your online banking account uses and we routinely test our systems with third party security professionals to ensure the highest levels of protection.

We take privacy and security extremely seriously, which is why we do not compromise on the quality of our products or sell our customer’s data. We want you to be in control.

Fully encrypted data & servers

Video camera privacy

All of our video streams and video device commands, are sent over a VPN connection using bank-grade AES-256 encryption. This means that even if there is no security on the local WiFi network – or your WiFi security is somehow compromised – our cameras connect over a high security path, using the VPN (for relayed connections) or through HTTPS (for direct connections).

You can see all cameras associated with your account, and additional logins created for the account can be assigned permission to see the cameras as required. The cameras employ password protection to prevent access from outside our network and employ advanced MD5-based digest authentication for user authentication.

Fully maintained platform

Our subscription plans ensure your data and home are always protected. We have a team of software engineers and security experts who continually maintain and develop our platform, app and products. Customers aren’t tied into long-term commitments, the contract works on a month-by-month basis, so you can cancel at any point by giving us 30 days’ notice. We also never sell our customers data and adhere to strict data privacy rules on handling of data.

Weekly updates

Hub based package subscriptions

	Alert £10.00 per month	Active £12.50 per month	Aware £17.50 per month	Dynamic £20.00 per month
First 30 Days Free
Dedicated Customer Support
Regular Feature Updates
Free Firmware Updates
Mobile App
Dual-path Communications
Instant Notifications
Activity Monitoring
Customisable Scenes
Geo-location Services
Unlimited Security Devices
Unlimited Safety Devices
Siri & Sonos Integration
Home Automation
Automation Rules & Schedules
Unlimited Automation Devices
Smart Lock Integration
Maximum of 4 Video Devices - Including Video Doorbell
Intelligent Video Analytics
Video Motion Detection
300 days* Video History
	View Package	View Package	View Package	View Package

Video only subscriptions

	Video Doorbell £2.50 per month	Video Monitor £7.50 per month	Complete Video £7.50 per month	Outdoor Camera £7.50 per month
First 30 Days Free
Dedicated Customer Support
Regular Feature Updates
Free Firmware Updates
Mobile App
Instant Notifications
Video Motion Detection
Single Video Doorbell Only
40 days* Video History
Maximum of 4 Video Devices - Including Video Doorbell
Intelligent Video Analytics
300 days* Video History
	View Package	View Package	View Package	View Package

*Storage for video clips is shown in number of days based on average usage. The video doorbell only plan provides 400 clips per month upload allowance with a total storage capacity of 400, other plans provide 3,000 clips per month upload allowance with a total storage capacity of 3,000.

FAQs

For further information, visit our Help & Support page.

Do I need a subscription and how do I subscribe?

How long does the subscription last for?

Your subscription carries no long-term commitment and can be cancelled at any time by giving us 30 days notice.

You can upgrade or downgrade your subscription at any time giving 30 days notice and your payments will be adjusted accordingly.

Please note that the majority of features require the monthly subscription and will cease to operate should you cancel

Please see our terms and conditions for more information.

What happens if I cancel my subscription?

If you cancel your subscription, the interactive services supplied and managed via our servers will cease to function. This means that:

You will lose access to the mobile app and web browser
Your security system will become a bells-only alarm meaning you will no longer receive notifications of alarms or events, A keypad or keyfob would be required to operate your system
You will lose access to all live camera views and access to recorded clips
Home automation will continue with last programmed settings only, no further changes are possible
You will lose access to the online knowledge base and customer support